Terms & Conditions

Legal Declaration

By accessing this site, you acknowledge and agree to our terms, conditions, privacy, U.S. Patent & Trademark laws, copy write laws including but not limited to all other information, materials, products, in addition to policies. You also, agree that we reserve the right to change and modify this agreement at any time.

The subsequent Terms and Conditions pertain to this Website including all content, materials, products as well as all transactions conducted through this site. You acknowledge and agree this site and all content, material, information, products, services, data, banking, including but not limited to software, graphics, ingredients, recipes, design, logos, trade secrets, names contained on or provided through this site are protected by U.S. Patent and Trademark laws, in addition; to copyright laws; including patent, trademark, copyright, service mark, and privacy laws and are the property of Pet Bistro™. Petbistro, Pet Bistro, Pet Bistro Gourmutt, Pet Bistro names, design logos, content, domain names owned by Pet Bistro™, LLC including websites and content are all copyright and trademarks of Pet Bistro™, LLC.; Any use of materials including information is prohibited. You may NOT reproduce copy, distribute, modify, sell, license, print, display, transmit, publicly perform, download, compile, or modify in any manner.

Credit Card Policy

You officially state that all information you have provided Pet Bistro™ is accurate. You verify that you are authorized to use given credit card(s). All credit card purchases are a final sale. You understand and agree you will be liable and charged all Retrieval and Chargeback fees; a minimum of $25.00 for Retrieval fees as well as a minimum of $ 25.00 for Chargeback fees equaling a minimum total of $ 50.00 in addition to any other related charges and legal fees including Pet Bistro™ product costs.

Return & Exchange Policy

Pet Bistro™ values our consumers; if there is a problem with Pet Bistro™ products contact Pet Bistro™ immediately. We will do our best to investigate and rectify the problem. Due to food safety, we do not accept returns, or exchanges on food products. Pet Bistro™ logo tees are exchangeable for size, if not worn and in the same new condition as purchased. We do not issue refunds, reimbursement of shipping charges or give store credits. All shipping charges are the responsibility of the consumer.

Cancellation & Order Policy

Pet Bistro™ strives to process and ship all orders as promptly as possible. Orders cannot be cancelled or changed at any time. We ask you thoroughly read product information and verify your order confirmation for accuracy. Once an order has been placed it cannot be canceled or changed including shipping charges and other related charges.

Automatic Monthly Billing Policy

Automatic billing will charge your credit card for the complete agreed amount including shipping charges. To cancel automatic billing charges you must notify Pet Bistro™ in writing via email or regular mail. Your written cancelation of automatic billing must be postmarked if sent by regular mail or dated if by email 14 days prior to the automatic billing date. You agree if Pet Bistro™ is not notified within these terms you will be liable for the agreed payment amount and automatically billed as usual.

Shipping Policy

Pet Bistro™ products are shipped Priority Mail. We take great care in shipping so that our Pet Bistro™ products arrive without fault in a timely manner. All shipping charges are the responsibility of the consumer. Shipping charges are not refundable. Pet Bistro™ will not be liable for any damage during shipping. For your convenience if a problem arises due to postal shipping negligence Pet Bistro will do it’s best to remedy the problem with the USPO.